The new tool from the chaps at Buffer, entitled RESPOND, is something you might like to have a little play around with?
Why? Well, whilst there are still lot of companies who have still not started using Twitter as a serious customer service tool, you and your lot don’t need to be like them!
Right now as you read this there are people literally sat at a desk somewhere, with a telephone just a reach away, waiting for people to contact their business! #OldSkool
These days, its all beating the rest and being the best, by simply being reactive and initiating communication between your community or customers!